The door check

What’s wrong with my garage door?

Answer three quick questions. We’ll tell you what’s most likely wrong, what’s safe to try yourself, and what we’d do.

1 of 3What’s happening?

Safety first

Springs and cables hold a lot of force. Never loosen, wind or cut them yourself, and don’t stand under a door that’s hanging crooked or off its tracks.

(949) 515-8363

FAQ

Common questions

More questions? Call (949) 515-8363 or read all FAQs.

How fast can you come out?

Call by 11 am and we can usually fix it the same day. Later calls are usually scheduled for the next day.

Is it safe to use my door with a broken spring?

No. With a broken spring the door is dead weight. Running it can damage the opener, pull the door off its tracks or hurt someone. Leave it closed if you can and call us.

How long do garage door springs last?

Our replacement springs typically last 7 to 12 years with normal use. A standard torsion spring is rated around 10,000 cycles, and one cycle is one open and close. Busy garages wear them out sooner. Longer-life, high-cycle springs are available.

If one spring broke, should I replace both?

We recommend it. Springs on the same door are the same age, so when one breaks the other is usually close behind. Replacing both at once saves you a second visit. We usually recommend new lift cables at the same time.

My two-car door has one spring. Should it have two?

We advise two springs on a two-car door. It balances the door better and the springs last longer.

Can I buy a spring and install it myself?

We don’t recommend it. A wound torsion spring holds enough force to cause serious injury if it slips. We don’t sell torsion springs to homeowners.

Garage door stuck?

Call by 11 am and we can usually fix it the same day.

Free estimate

A clear written price before any work starts

Send a request and we’ll call you back with next steps, or call us now.

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  • Same day when you call by 11 am
  • No prices online, no surprises on site
  • Serving Orange County since 2000
  • All work guaranteed
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Hours
Monday to Friday7:30 am to 5:30 pm Saturday8 am to 1 pm SundayClosed
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