Garage door questions, answered

We give you a clear written price before any work starts. Every door, spring and opener is a little different, so we look at yours first instead of quoting a number that might change.

Call by 11 am and we can usually fix it the same day. Later calls are usually scheduled for the next day.

Call (949) 515-8363, book a time online, or send us a request with photos. Requests and bookings go straight into our scheduling system.

No. With a broken spring the door is dead weight. Running it can damage the opener, pull the door off its tracks or hurt someone. Leave it closed if you can and call us.

Our replacement springs typically last 7 to 12 years with normal use. A standard torsion spring is rated around 10,000 cycles, and one cycle is one open and close. Busy garages wear them out sooner. Longer-life, high-cycle springs are available.

We recommend it. Springs on the same door are the same age, so when one breaks the other is usually close behind. Replacing both at once saves you a second visit. We usually recommend new lift cables at the same time.

We advise two springs on a two-car door. It balances the door better and the springs last longer.

We don’t recommend it. A wound torsion spring holds enough force to cause serious injury if it slips. We don’t sell torsion springs to homeowners.

Not always. The door may just be out of balance. On a tune-up we adjust the springs, tracks, hinges and opener. If the springs are rusty or over 10 years old, we may recommend replacing them.

Leave it where it is. Don’t force it down or run the opener: there is extreme tension on the cables and springs and the door could fall. Keep people and cars clear and call us.

We install LiftMaster, Genie and Marantec openers, and we recommend LiftMaster for most homes. Belt, chain and wall-mount models are all available.

We install LiftMaster’s professional line. Many store models use a rail that comes in pieces and bolts together, which can flex and get noisy. And if something goes wrong with ours, you call us instead of taking it down and boxing it up.

For any new opener in California, yes. Since July 1, 2019, state law (SB 969) has required a battery backup on residential garage door openers that are sold or installed. Every opener we install has one.

If it’s under about 12 years old, a repair is usually the better value. Older openers are often worth replacing, especially if they lack modern safety features or a battery backup.

AlumaDoor, C.H.I., Martin, Carriage House, Ranch House Doors, Amarr, Unique and Elegant. We’ll bring samples and help you choose.

We visit, measure and show you styles, colors and windows. You get a written price before anything is ordered. When your door arrives, our crew installs it, tests it and tunes it.

Yes. Our license covers doors, gates and activating devices. We install aluminum and glass pedestrian gates and driveway gate openers, and repair gate tracks, wheels, chains, receivers and operators.

A swing gate needs clear, fairly level space to open into. A slide gate needs room beside the opening for the gate to roll into. We’ll look at your driveway and tell you which fits.

Yes. CA License #804592, C-61/D-28 doors, gates and activating devices. We’re bonded and insured.

From our shop in Costa Mesa we serve Costa Mesa, Newport Beach, Irvine, Huntington Beach, Fountain Valley, Santa Ana, Tustin, Laguna Beach and Seal Beach, and the rest of Orange County.

Mon to Fri 7:30 am to 5:30 pm · Sat 8 am to 1 pm · Sun closed.